Birmingham, United Kingdom (17th October 2012) – Trucks Direct UK Ltd, one of the UK’s largest suppliers of quality used forklift trucks for sale and hire, comments as industry leaders from the Fork Lift Truck Association (FLTA) have voiced their concerns over online forklift sales after the discovery of a forklift being sold via an auction site that was in poor condition.
Three months after advising the forklift’s owner that the machine was beyond economical repair, a UK dealer was surprised to receive a call from the counterbalance truck’s new owner.
Having bought the truck online without a warranty or documentation, the new owner turned to his local dealer, a member of the FLTA, after spotting its service sticker on the truck.
The dealer and FLTA member commented: “The customer was distressed as his ‘new’ truck had stopped working. You can imagine his reaction when he discovered that the truck that he purchased in ‘as new condition’ had been written off just weeks earlier.
“Worse still, he faced a bill for several thousand pounds – nearly as high as the purchase price itself – to get this ‘refurbished’ truck back into working condition.”
FLTA chairman Martyn Fletcher says such stories are not common, but the association is aware of a small number of rogue traders operating online that consistently sell trucks of poor quality.
He commented: “The decision to purchase a forklift should not be taken lightly. You should approach purchasing a forklift online in the same way you would a car – with caution.”
Simon Watkins of Trucks Direct commented: “As part of our efforts to ensure that these unfortunate incidents do not occur with our customers, all of our forklifts are HPI-checked and only supplied from main dealers, so their heritage is guaranteed.
“We hope that our ongoing commitment to providing only well-maintained, high-quality forklifts will encourage more buyers to purchase trucks solely from authorized dealers.”
For more information on Trucks Direct UK’s products and services, please visit http://www.trucksdirectuk.co.uk or call 0121 344 4744.
About Trucks Direct UK Ltd:
Centrally located in the West Midlands, Trucks Direct is one of the country’s largest suppliers of quality used forklift trucks, with many years of trading and thousands of satisfied customers throughout the UK and overseas. The company’s long history and extensive contacts in the industry enable us to offer the highest-quality vehicles at the lowest prices. Trucks Direct’s customers range from small businesses acquiring their first forklift to some of the country’s largest plc companies, and they employ qualified engineers to ensure that each vehicle sold is thoroughly checked and delivered with 12 months of L.O.L.E.R. certification.
Trucks Direct, Gailey Park
Three Acre House, Walsall Road
Perry Barr, Birmingham, UK
Zip: B42 1TP
Tel: 0121 344 4744